Privacy Policy

PROTECTING YOUR PRIVACY

At Royal Pets AU, we are dedicated to safeguarding the privacy of our customers. We only collect your personal information if you choose to provide it voluntarily. Personal information includes details such as your name, delivery address, email address, and preferences related to pet accessories.

We do not store any financial information you provide.

HOW WE USE YOUR INFORMATION

At Royal Pets AU, we are dedicated to safeguarding the privacy of our customers. We only collect your personal information if you choose to provide it voluntarily. Personal information includes details such as your name, delivery address, email address, and preferences related to pet accessories.

We do not store any financial information you provide.

CONSENT

We never sell or provide your personal details to third parties without your permission.

However, we may share your data with:
– Companies involved in delivering your purchases
– Approved payment services
– Service providers, marketing agencies, and advertising partners
– Analytics tool providers
– Credit and fraud prevention agencies

We collect various types of information, including personal and non-identifiable data, through different channels such as our website and third-party sources.

MARKETING MESSAGES

We may send you marketing messages via email, SMS, or other channels if you opt in.
You can opt out of receiving these messages at any time.

ADVERTISING

We engage in online advertising to keep you informed and help you find relevant products. The types of advertisements you see are based on the information you provide and your engagement with our site.

KEEPING YOUR INFORMATION

We may retain some of your information to meet legal requirements, resolve disputes, or protect against fraud.

YOUR RIGHTS

You have rights regarding your personal information, including the ability to request access, corrections, deletions, or changes.

CHANGES TO OUR PRIVACY POLICY

Our Privacy Policy may change, and any updates will be effective immediately upon posting on our site.

QUESTIONS AND CONTACT INFORMATION

If you have any questions or concerns regarding your personal information, please contact our Customer Service team at sales@royalpetsau.com.